Saul Among the Prophets: the Role of the Registrar
David Duncan, Chief Operating Officer and University Secretary at the University of Glasgow, reflects on the role of the registrar in the age of COVID.
Learning How to Enhance the Digital Experience for Students and Staff
Mike Shore-Nye, Registrar and Secretary at the University of Exeter, shares his experiences of developing the iExeter App for staff and students.
Can you Teach an Old Registrar ‘Dog’ New Tricks?
Mike Shore-Nye shares his experience of design thinking approaches to service development and problem solving within Professional Services at the University of Exeter.
True Organisational Efficiency Must Mean That Form Should Always Follow Function
Basing his reflections on the restructure of the Leadership Team within Professional Services at the University of Exeter, Mike Shore-Nye discusses the Why, How and When we should restructure and what it means for our teams and senior leaders.
Dealing with Communications During Reputational Crisis
Mike Shore-Nye, Registrar and Secretary at the University of Exeter, shares his recommendations on dealing with communications in a crisis, reminding us of the difference between ‘reputation’ and ‘character’.
Integrated Thinking and Professional Services
Many organisations have adopted the principles of integrated thinking and reporting to help them navigate the changing expectations of different stakeholders. But what is integrated thinking in the context of higher education, and can it help professional services demonstrate value and make better business decisions for sustainable success?
In this blog post, Dr Colin Campbell, Director of Strategic Planning at Newcastle University, shares his views and experience.
The Role of Training and Development in Supporting Effective Change
Mike Shore-Nye, Registrar and Secretary at the University of Exeter, reflects on how staff can be encouraged to flourish in a complex world.
From Episodic to Continuous Change
James Hutchinson, Director of the Strategic Delivery Unit at the University of Exeter, on how we can make continuous improvement a reality in our institutions.
Leading with Vision
Eamon Mullan is University Secretary at Ulster University. In this post, he considers what being a leader within higher education really means.
How Does a University Benefit its Local Community?
Mike Shore-Nye is Registrar and Secretary at the University of Exeter. In the first part of this two-part blog, he reflects on the feedback they received from their local community as part of a project to create a new Community Engagement Strategy.